Careers

Throwback to the year 2008, way back when online shopping wasn’t even a thing (can you believe that?!) Our CEO extraordinaire Sarah dreamed of creating an online community that loved getting packages delivered for the weekend and experiencing exceptional customer service at their fingertips. After a 21st birthday trip to Paris, Sarah returned with an idea to do just that! 15 years later, Beginning Boutique is the go-to online destination for all your weekend event needs! That’s right - if you’ve got a ticket to it, we’ve got an outfit for it!
Based in Brisbane, Australia, we’re looking for excellent people to join our expanding team in Vista, CA. We love people who love what they do, push boundaries and strive for personal excellence. If this sounds appealing, then hey, hello, we’d totally love to meet you.

Terms:
Basis: Full Time / Part Time
Location: Vista CA

Overview:
We are looking for a Vista-based Customer Care representative to join one of Australia’s leading and fastest growing online retailers and be the first point of contact for our loyal US-customer base. You will be responsible for chatting to our customers in-store and online and creating memorable and personalized experiences. If you love having fun conversations and helping people, this role is for you. You will be the voice of the brand, interacting with customers, enquiries or questions about products, their orders + more!

Responsibilities:

• Hybrid Role - broken up into online remote customer care work, with the ability to assist in store with customers face to face, plus any additional warehouse duties.
• Access and work in multiple systems and databases simultaneously
• Ability to genuinely connect with customers & provide an exceptional customer experience over a wide range of communication platforms (i.e. email, Facebook, phone, Instagram, livechat)
• Provide timely and professional responses to customers
• Go above & beyond for your team and customers
• Provide support to the Operations Manager, Customer Care Manager and Customer Care team where required
• Actively participate in company meetings and provide feedback on team efficiencies where applicable
• Assist with the processing of customer returns for in-store and online orders, ensuring brand promises are met daily.
• Engage with customers on the retail floor, creating a high energy and compelling experience
• Expert product knowledge to drive sales and create a positive shopping experience.
• Utilize your styling expertise to assist customers in creating fashionable and personalized outfits.
• Flexibility in availability & able to work extended trade, weekends & key dates including Black Friday, Boxing Day, & New Year's Eve.

Requirements:

To be successful in this role you will need to have the following;

• Have at least 2 years minimum experience in a similar back-end customer service role
• Have a touch typing speed of at least 75 words per minute and 90% accuracy
• Display confident and professional phone and communications manner
• Have previous experience with working in multiple systems and databases, including Mac systems and software
• Have previous retail and customer service experience in a fast-paced environment.
• Have a general understanding of our brand
• Be able to meet and exceed tight deadlines
• Be a fast learner and be able to apply your skills and knowledge quickly
• Demonstrate ability to problem solve
• Availability to work on a Monday to Sunday roster.
• Take initiative and authority of your role to give our customers a positive experience

Benefits:

• Flexible working arrangements available
• Excellent employee discounts on clothing

Excellent workplace culture:
• Regular team events
• Work a team that loves what they do
• Work with like-minded people who are passionate and experienced in their fields

We care about you:
• Training and development focus for staff
• A culture that supports on your health and wellbeing

We care about the future:
• We donate 1% of proceeds to our charity partners through our BB Better initiative
• We have a sustainability and ethical targets
• We work with charities year-round

If this sounds like you, we would love for you to send your resume and cover letter through to careers@beginningboutique.com.au

We receive a lot of applications, and while we'd love to connect with everyone, we're only able to reach out to successful candidates. We genuinely appreciate each and every application, so please accept our apologies in advance for any disappointment. Your interest means a lot to us!

Throwback to the year 2008, way back when online shopping wasn’t even a thing (can you believe that?!) Our CEO extraordinaire Sarah dreamed of creating an online community that loved getting packages delivered for the weekend and experiencing exceptional customer service at their fingertips. After a 21st birthday trip to Paris, Sarah returned with an idea to do just that! 15 years later, Beginning Boutique is the go-to online destination for all your weekend event needs! That’s right - if you’ve got a ticket to it, we’ve got an outfit for it!

We love people who love what they do, push boundaries and strive for personal excellence. If this sounds appealing, then hey, hello, we’d totally love to meet you.

Terms:
Basis: Full Time / Part Time
Location: Vista, California

Overview:
We are seeking Warehouse Assistants, both full-time and part-time, to assist in the processing of orders and shipments within the specified timeframes based in Vista, California.

Responsibilities:

Duties and tasks include but are not limited to the following

• Monitoring outbound operations, ensure all shipments are being processed accurately and efficiently
• Monitoring workload and reporting to the manager
• Picking orders daily to KPI
• Packing orders daily to KPI
• Processing returns daily to KPI
• Communicate effectively with customer service and other team members who require warehouse tasks performed.
• Attending safety inductions and training as required
• Keeping work areas clean and free of hazards
• Contributing to the team environment by carrying out other duties as required
• Actively participating in stocktakes as required

Selection Criteria for Successful Candidate:

To be successful in this role you will need to have the following;

• Minimum 2-3 years experience in a fast-paced warehouse environment
• Previous Team Leader experience will be highly valued
• Knowledge and experience using Android and PC technology
• Demonstrated strong written and verbal communication skills
• Demonstrated strong customer service skills
• Ability to work in a fast-paced environment
• Demonstrated ability to problem solve and use initiative
• Shifts will range between 6am-6pm, Monday-Friday

Hourly rates for this role vary between $17-$19 depending on experience.

Benefits:

• Flexible working arrangements available
• Excellent employee discounts on clothing

Excellent workplace culture:
• Work a team that loves what they do
• Work with like-minded people who are passionate and experienced in their fields

We care about you:
• Training and development focus for staff
• A culture that supports on your health and wellbeing

We care about the future:
• We donate 1% of proceeds to our charity partners through our BB Better initiative
• We have a sustainability and ethical targets
• We work with charities year-round

Please email your cover letter and resume to careers@beginningboutique.com.au

Due to the number of applications only successful candidates will be contacted.

Throwback to the year 2008, way back when online shopping wasn’t even a thing (can you believe that?!) Our CEO extraordinaire Sarah dreamed of creating an online community that loved getting packages delivered for the weekend and experiencing exceptional customer service at their fingertips. After a 21st birthday trip to Paris, Sarah returned with an idea to do just that! 15 years later, Beginning Boutique is the go-to online destination for all your weekend event needs!

Based in Brisbane, Australia, we’re looking for excellent people to join our expanding team in the USA.

We love people who love what they do, push boundaries and strive for personal excellence. If this sounds appealing, then hey, hello, we’d totally love to meet you.

Overview:
We’re looking for friendly Seasonal Retail Associates to join our team for Black Friday and Christmas! Be part of a welcoming environment where your role goes beyond the ordinary — help create an inviting store experience, engage with customers, keep displays fresh, and support smooth daily operations. Bring your positive energy and love for connecting with people.

Key Responsibilities:

• Customer Service Excellence: Provide warm, attentive assistance to customers, guiding them through their shopping experience and handling checkouts efficiently.
• Store Presentation: Ensure the store remains clean, organized, and visually appealing throughout the day.
• Restocking & Merchandising: Regularly replenish merchandise on the sales floor, maintaining proper stock levels and aligning displays with company guidelines.
• Operational Support: Assist with stocktaking, inventory management, and handling incoming shipments.
• POS Operations: Process transactions accurately, manage returns, and respond to customer inquiries at checkout.
• Team Collaboration: Work closely with team members to ensure a smooth and efficient store operation.

Qualifications:

• Retail experience preferred but not necessary.
• Strong communication skills.
• Must be a positive people person!
• A proactive and adaptable attitude with a passion for fashion.
• Ability to work flexible hours, including weekends and holidays.
• Comfortable using a POS system, including scanners, iPads and desktops and learning new technologies.
• Enthusiastic, team-oriented, and ready to make a difference.

Benefits:

• Employee discount
• Supportive and collaborative work culture

We care about you:
• Training and development focus for staff
• A culture that supports on your health and wellbeing

We care about the future:
• We donate 1% of proceeds to our charity partners through our BB Better initiative
• We have a sustainability and ethical targets
• We work with charities year-round

Pay:

$17.00 - $19.00 per hour

Shift:

• 8 hour shift
• Day shift
• Evening shift

Job Types:

• Seasonal, Temporary, Contract

If this sounds like you, we would love for you to send your resume and cover letter through to careers@beginningboutique.com.au Only successful applicants will be contacted.

Throwback to the year 2008, way back when online shopping wasn’t even a thing (can you believe that?!) Our CEO extraordinaire Sarah dreamed of creating an online community that loved getting packages delivered for the weekend and experiencing exceptional customer service at their fingertips. After a 21st birthday trip to Paris, Sarah returned with an idea to do just that! 15 years later, Beginning Boutique is the go-to online destination for all your weekend event needs! That’s right - if you’ve got a ticket to it, we’ve got an outfit for it!
Based in Brisbane, Australia, we’re looking for excellent people to join our expanding team. We love people who love what they do, push boundaries and strive for personal excellence. If this sounds appealing, then hey, hello, we’d totally love to meet you.

Overview:
We are excited to announce a new opportunity within our team for a Retail Assistant at Beginning Boutique. As a key member of our retail team, you will be responsible for a range of tasks that contribute to delivering exceptional customer experiences, driving sales, and upholding our brand's visual and values standards. If you have a passion for fashion, a creative flair, and an ability to connect with both customers and influencers, this role is tailored for you.
Hourly Rate: $17-$19 an hour

Responsibilities:

• Manage stock for incoming deliveries and returns, ensuring accurate inventory records and a well-organized stockroom.
• Assist with the dispatch of customer orders for online sales, ensuring brand promises are met daily.
• Assist with the processing of customer returns for in-store and online orders, ensuring brand promises are met daily.
• Engage and communicate with customers via our customer care platforms to support the 24/7 online operating hours
• Engage with customers on the retail floor, providing exceptional service and expert product knowledge to drive sales and create a positive shopping experience.
• Foster a collaborative and welcoming work environment that aligns with Beginning Boutique's values, promoting positivity and teamwork.
• Educate customers on our core values such as sustainability, innovation, and inclusion, embodying the brand's ethos.
• Utilize your styling expertise to assist customers in creating fashionable and personalized outfits.

Requirements:

To be successful in this role you will need to have the following;

• Previous experience in retail sales and customer service is preferred.
• Strong interpersonal skills with the ability to connect and build relationships with customers and influencers.
• Creative eye for styling and visual merchandising.
• Familiarity with influencer culture, social media platforms, and content creation.
• Exceptional communication and presentation skills, especially for hosting events and content creation.
• Leadership qualities and the ability to motivate and inspire a team.
• Passion for fashion, sustainability, and staying up-to-date with industry trends.
• Enthusiasm, positivity, and a collaborative mindset

Benefits:

• Company Sponsored Medical, Dental, & Vision Plans
• Company Paid Life, Short Term Disability, Long Term Disability, & Employee Assistance Plans
• 401(k) Program
• 10 Vacation Days, 10 Sick Days and 10 Holidays
• Excellent employee discounts on clothing

Excellent workplace culture:
• Work a team that loves what they do
• Work with like-minded people who are passionate and experienced in their fields

We care about you:
• Training and development focus for staff
• A culture that supports on your health and wellbeing

We care about the future:
• We donate 1% of proceeds to our charity partners through our BB Better initiative
• We have a sustainability and ethical targets
• We work with charities year-round

You must be available for an initial 2-3 weeks of training between 2pm and 10pm PDT with our Brisbane team.

If this sounds like you, we would love for you to send your resume and cover letter through to careers@beginningboutique.com.au Only successful applicants will be contacted.